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You'll need an appointment to visit this Burnaby ICBC office

Those visiting a Burnaby ICBC driver licensing office and four other offices in the Lower Mainland will require appointments starting Nov. 23.
ICBC
File photo

Those visiting a Burnaby ICBC driver licensing office and four other offices in the Lower Mainland will require appointments starting Nov. 23.

According to the insurance agency, the decision to implement appointment-only visits is to minimize the number of customers waiting for service in person, and to increase the public’s safety during the COVID-19 pandemic.

While ICBC acknowledges that appointments may be booked up, each of the five locations are allocating two hours for walk-in visits during the day.

The locations and times are as follow:

  • Richmond Driver Licensing (Lansdowne), 402-5300 No. 3 Road
    Monday – Saturday from 2:30 – 4:30 p.m.
  • Burnaby Driver Licensing (Metrotown), 232 – 4820 Kingsway
    Monday – Saturday from 8:30 – 10:30 a.m.
  • Kamloops Driver Licensing, 937 Concordia Way
    Monday – Friday from 8:30 - 10:30 a.m.
  • Victoria Wharf St. Driver Licensing, 955 Wharf St.
    Monday – Friday from 8:30 - 10:30 a.m.
  • Surrey (Guildford), Unit C1A, 15285-101 Ave.
    Monday – Saturday from 2:30 – 4:30 p.m.

All other times will be reserved for customers with appointments. See the locator for full details.

- With files from Valerie Leung

To book an appointment, visit www.icbc.com/appointment or call 1-800-950-1498.