In business, there’s certain truths that are at the foundation of every successful venture: find a need and fill it, focus on excellence, always put the customer first, and be true to your word in everything you do.
For Joseph Halfar, these have all been integral to his approach since he opened the doors at Prorise Painting more than a decade ago.
The locally owned and operated company provides interior and exterior painting and other services such as light carpentry and texture ceiling and drywall repair, for residential, commercial, and strata buildings.
“Our goal is to provide quality work at a reasonable price and for it to be delivered in a professional manner with no surprises along with complete transparency for our customers,” he said.
Halfar explains that his approach has been guided by what he saw in the industry and his desire to provide a better alternative.
“I saw a lack of professionalism in the painting industry. I would hear friends and family complain about the lack of transparency and attention to detail they endured with their previous painting contractors, so I wanted change the industry by providing what was lacking,” he said. “At Prorise Painting, we truly care about each of our customers and strive to always be as transparent and detailed as possible from the moment we step into your home or office to the end of the job. A huge majority of our clients are repeat clients, and that speaks volumes on how we do business. We like to leave a positive lasting impression so that customers think of us time and time again when they think or hear of a painting project.”
Part of that success, he says, is due to the fact that they don’t cut corners, and go the extra mile to ensure that the work is done to exacting standards, including all the preparation in advance. As a result, the finished product will last much longer than work done by other contractors.
“We always do things right the first time by following proper application protocols and using premium grade painting products,” he said. “What has been the most rewarding is ‘wow-ing’ our customers and hearing their positive feedback. I also love revisiting projects we have worked on and seeing that our product is still bringing our customers joy and that it’s protecting their homes and office spaces so many years later.”
Halfar credits his “wonderful team” – which includes an office team as well as painters, drywall specialists, and carpenters -for their hard work and commitment.
“We work together and each person plays an integral role in keeping things running smoothly around here,” he said.
The proof of their dedication is in the reviews and customer feedback, as well as in the awards they’ve accrued. The company has hundreds of positive reviews online and have received the HomeStars Contractor of the Year, BBB People’s Choice Award, and Houzz Service Award, to name a few. “Excellence is instilled in the values of our company – it is the ability to have all members on our team deliver exceptional experiences from start to finish. It means to provide top notch service, produce quality workmanship, and provide a higher level of warranty to our customers compared to our competitors.”
Halfar says he’s thrilled to be based here in Burnaby, where he grew up and continues to call home today, and he’s looking forward to continuing to grow in the coming years.
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